About

Built by the people who run the floor.

Helixrack LLC is a small, operator-led colocation company in Elizabeth, New Jersey. The people who review a configuration also own the receiving, network, hardware, and customer handoffs behind it.

The rack that gave Helixrack its name in the Elizabeth facility

Company

From operating testbed to Helixrack LLC.

The team began preparing the first room in October 2022, brought an operating testbed online in November, and published the first Helixrack site on November 19, 2022. The first customer server went live on January 15, 2023, and Helixrack LLC was organized in New Jersey on November 15, 2023.

The legal structure changed as the operating record matured; customer ownership did not. The accepted quote, custody record, facility assignment, and authorized work order continue to define each handoff.

Read the LLC milestone

Operators

Three disciplines, one operating record.

Helixrack was founded by operators with complementary responsibility for the network, the hardware, and the customer relationship.

Mira Okafor reviewing a labeled network patch panel
Co-founder · Network operations

Mira Okafor

Owns network planning, facility-side handoffs, change records, and the checks that connect an approved server to its customer network details.

Chen Weilin working on an open server chassis
Co-founder · Hardware operations

Chen Weilin

Owns receiving, hardware identity, installation fit, physical condition records, and the bounded component work customers authorize.

Dez McKenzie at the customer operations desk
Co-founder · Customer operations

Dez McKenzie

Owns intake, quotes, service records, billing coordination, and the customer communication that carries a machine from review through removal.

Operating principles

Specific machine. Written handoff. Named owner.

Before shipping

Review the exact configuration.

Rack fit, power, cooling, network, weight, access, and maintenance needs are considered together before receiving instructions are issued.

At installation

Record what was assigned.

The customer handoff identifies the approved machine, facility-side assignments, completed checks, service start, and any open follow-up.

During service

Keep authority visible.

Customers control their systems and workloads. Physical work is performed only within an agreed scope, stop condition, and completion check.

A geometric helix pattern integrated into the outline of a server cabinet

The name

The Helix Rack gave the company its name.

On November 12, 2022, the team recovered a damaged cabinet with a double-helix pattern cut into its side panel. During repair it became known simply as the Helix Rack, and the name stayed when the cabinet joined the operating floor.

The current mark combines that helical line with the outline of a server cabinet. It is a direct reference to the rack, not an abstract brand story added later.

Read the full origin

Operating snapshot · January 15, 2025

Small enough to remain accountable.

68

active customers

3,200

square feet in Elizabeth

22

production racks

420U

configured customer-facing rail

This is a dated operating snapshot. Configured rail is not the same as currently deployable capacity.

Company timeline

How Helixrack became an operating company.

October 2022

The first Elizabeth room was prepared for an operating testbed.

November 2022

The first rack became an operating testbed, the Helix Rack supplied the name, and the first public site and journal went live.

January 2023

The first customer-owned server completed intake, installation, and customer handoff.

November 2023

Helixrack LLC was organized in New Jersey without changing customer ownership of installed hardware.

July 2024

Facility work received a clearer request-to-closeout owner as the operating footprint grew.

January 2025

Helixrack marked two years of operating customer hardware in Elizabeth.

Browse the operating journal

Talk to the operating team.

Send the exact configuration. The people responsible for fit, terms, and receiving will review it before you ship.

Start intake